Mission Critical Use Case in Military Networks



Industry

Telecommunications



Services

Support

Maintaining a permanent communication without failures is vital to coordinate military and government actions.

About the Customer

Main Services:
Telecommunications, satellite networks for national security.

The Problem:
Provide operational continuity to mission-critical satellite networks for the armed forces and National Guard.

Our Solution:
Specialized technical support based on predictive actions in order to reduce both the occurrence and duration of failures.

Reinforce the crucial role of satellite networks in improving Mexico's national security

Providing reliable and secure communications capabilities for military and government operations is no small matter.

Our client's satellite networks guarantee continuous and encrypted communication channels, vital for coordinating defense strategies, disaster response and intelligence activities, as well as contributing to border security and surveillance. Given Mexico's extensive and challenging terrain, satellite technology offers comprehensive coverage that terrestrial networks cannot match. Satellites' high-resolution images and surveillance capabilities provide critical intelligence that improves overall security.

And to prevent equipment from failing or reaching the end of its useful life, it is necessary to have 100% efficient solutions.

Most providers set limits. T7 Group® has the ability to overcome them.

“Imagine the huge responsibility of providing security to all Mexican citizens. Capable and talented strategic partners are needed to maintain control.”

What we did

We deployed the most updated version of our support service to eradicate planned obsolescence as well as a permanent surveillance plan based on predictive maintenance criteria with the aim of anticipating failures.

In numbers

These are our customer´s benefits!

  • Monthly incidents reduction from 120 to just 1 in just 4 months. 

  • Decrease from 96 hours of impact to only 2 due to downtimes.

  • Extend the equipments life cycle from 7 to 20 years.

  • Replacement of key parts in the infrastructure.
+5.7M USD
Opex Savings
150
Radio Coverage Zones Supported
>98%
Service Availability Guaranteed